February 20, 2008
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RMIT Enrolment Day
2.00 p.m: As stated in my offer letter, I attended a welcome session for new students and made some new friends.
2.30 p.m: Everyone was required to complete an enrolment form online.
2.50 p.m: Due to overwhelming accesses on that system, the server crashes. The IT consultant told us that the system should be back to normal in 10-15 minutes time.
3.10 p.m: The system wasn't showing any progress. The IT consultant assured us again that it will run smoothly soon.
4.00 p.m: No progress at all. The IT consultant reassured us again. 50 pairs of eyes glared back at him. I decided to go to The Hub for a while to submit some forms which were required for my university enrolment instead of waiting in the computer lab aimlessly.
4.30 p.m: Managed to submit my forms at The Hub. Returned to the computer lab and found out that the server is still down. Heaved a sigh, sat down and resume waiting.
4.45 p.m: The IT consultant received a call on his cell phone then returned to us saying, "good news...All of you can go home now. Just come back tomorrow at 11 am to complete your enrolment forms." Most of us gave each other the 'wtf-good news?!' look and packed away our things before exiting the building.
So yeah, this is my first day at RMIT...Unpleasant and frustrating. It's really sad because I've always looked at RMIT as a good university in the IT and Engineering field. Since the administration process has turned out to such a problem, I'm starting to doubt their university system. I really hope that this is just an incident which only happens once in a blue moon or I will begin to doubt fully about them...
*MyRa*
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